1. Get Started
  2. Connect
  3. Choose Tier
  4. Set Channels

Help

Here you will find helpful information on Setting up your Mavrik.

Build version:

Wi-Fi Connection to Your Mavrik Failed

The connection to your Mavrik has failed. Click Retry to start wireless setup again.

Retry

Mavrik Setup Failed

Restart your Mavrik, then click Retry to try again.

Retry

Connection to Your Mavrik Failed

The connection to your Mavrik has failed. Click Retry to try connecting again.

Retry

Timeout Connecting To Your Mavrik

The Ethernet connection to your Mavrik has timed out. Disconnect the Ethernet cable from your Mavrik, then reconnect it. Click Retry to try again.

Retry

Timeout Connecting to Your Mavrik

The Ethernet connection to your Mavrik has timed out. Disconnect the Ethernet cable from your Mavrik, then reconnect it. Click Retry to try again. To choose a different connection method, click Start Over.

Retry Start Over

Mavrik Not Found

Your Mavrik has not been found on your home network. Click OK to return to the Ethernet setup instructions.

OK
Close

A Mavrik with the TiVo Service Number entered was not found on your network. Please check the number, make sure your Mavrik is connected properly, and try again.

Welcome to Mavrik Setup!

We'll connect your Mavrik to your network, confirm account details, and set up your channels. Please wait until the LED turns on before continuing.

Success!

Your Mavrik is now connected via Ethernet.

Welcome to Mavrik Setup!

Your Mavrik is already connected to '.'
Would you like to keep that connection or change it?

Disconnect Ethernet

First, disconnect the Ethernet cable from your Mavrik.

Switch To Wi-Fi

Next, press the Reset button on the bottom of your Mavrik until the LED turns amber, then goes out. Then release the button. The LED should flash amber.

Enter ZIP Code

This should be the ZIP Code for the location of your Mavrik.

Connect To Your Mavrik

Choose how you will connect your Mavrik to your home network.

Connect to Mavrik (Ethernet)

Plug one end of the Ethernet cable into the back of your Mavrik, and plug the other end into your router. The Mavrik LED should turn solid white within two minutes.

Waiting to Connect

Connecting your [DEVICE_NAME] to your Mavrik.

LAN Connector

Mavrik Search Failed

Enter the TiVo Service Number (TSN) from the label on the bottom of your Mavrik.

Multiple Mavrik Boxes Found

Your Mavrik's TiVo Service Number (TSN) is on a label on the bottom of your Mavrik.

Please select your Mavrik from the list below:

Connect Your [DEVICE_NAME] to Mavrik (Wi-Fi)

  1. Confirm your Mavrik is powered up, and that the LED is flashing amber.
  2. Go to the Wi-Fi settings on your [DEVICE_NAME], and select "Mavrik-XXXX" from the list of available networks.

Connect Mavrik to Wi-Fi Network

Now, select your Wi-Fi network.

    Enter the Wi-Fi Password

    Enter the password for '.'

    Show Password

    Reconnect your [DEVICE_NAME] to your Wi-Fi Network

    Go to the Wi-Fi settings for your [DEVICE_NAME] and select '' from the list of available networks.

    Connecting Mavrik to ''

    It should only take a minute...

    Success!

    Your Mavrik is now connected to '' via Wi-Fi.

    Problem Connecting to Wi-Fi Network

    There is a problem getting the IP address from '.'

    Check the signal strength and try again.

    Success!

    Please verify your TSN is shown below, then click Next to continue.

    For Development Only

    Scanning Channels

    Setup Complete!

    Your channel lineup is listed below.

    Completing Guided Setup

    Setting up your Mavrik and scanning for channels.

    Getting Channel Lineup

    Scanning Available Channels

    Getting Guide Data

    Applying Critical Software Update

    Restarting Mavrik

    Troubleshooting Page

    Basic Info

    Guided Setup Done
    Local IP:
    TSN:
    Current Version

    Phone Home

    Navigate

    Guided Setup

    Extended Diagnostics

    Mapped Version
    HServer
    Mind URL
    Groups

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